TPB Bank PLC is a Bank that provides competitive financial
services to our customers and creates value for our stakeholders
through innovative products.
TPB Bank PLC is a Bank, whose vision is “to be the leading bank in
Tanzania in the provision of affordable, accessible and convenient
financial services”. As part of effective organizational
development and management of its human capital in an effective
way, TPB BANK PLC commits itself towards attaining, retaining
and developing the highly capable and qualified workforce for TPB
BANK PLC betterment and the Nation at large.
BANKING OPERATION OFFICER - UPCOUNTRY ( 13 POSITIONS)
TPB Bank PLC seeks to appoint dedicated, self-motivated and highly organized Banking Officers (13
positions) to join the Directorate of Technology and Operation team. The work stations are
upcountry
DIRECT REPORTING LINE Assistant Branch Manager
LOCATION UPCOUNTRY
WORK SCHEDULE As per TPB Bank PLC Staff regulations
DIVISION Branches
SALARY Commensurate to the Job Advertised
POSITION OBJECTIVE
Service Customers effectively, Maintain Competitive turnaround time and process transactions
accurately. His/her efficiency and courtesy often reflects the Bank’s standard of service. He/she has
to ensure that both front and back office operations are performed fast, accurately and friendly.
KEY RESPONSIBILITIES
Guide prospective customers who come over the counter for inquiries.
Coordinate all counter activities while ensuring that quality service is provided to customers.
Receive Cash and Cheque deposits
Posting Transactions
Verify teller proof of cash and teller proof of cheques against actual documents by ticking and
signing the printouts.
Scrutinize internal vouchers to ensure that they are properly drawn and authorized in line with
the approval limits.
Handle Foreign Exchange Transactions
Cross sell Banks Products to Customers
Affixing photographs in new/continuation customer pass books
Correspond with Cards custodians on issues relating to ATM cards, check reports in order to
solve customer complaints.
Any other duties as may be assigned by Supervisor/BFO from time to time.
Comply with the Policies and standards, Local laws and Regulations, Controls and Procedures of
the Bank.
Report Suspicious Transactions
Ensure you comply with Money Laundering Prevention as per Bank Policy, Know your
Customer(KYC)/Customer Due Diligence (CDD)
Issue new passbooks and ID cards to new customers.
Scrutinizing and short casting customers passbooks before making payment on customer’s
accounts
Computing and charging commissions, interest and all other bank charges on customers.
Fill delivery notes/registers for items moved from one office to another by post of dispatch.
Balancing teller’s cash at the closure of business daily.
Check and sign back-office entries raised by the respective clerks/tellers.
Prepare Bank reconciliation statement timely and accurately.
Reconcile and clear all suspended transactions
Filing/bundling records for safe keeping in the record rooms
CONTRIBUTES TO
Customer – Service Delivery/Enquiries
Efficient and Quality Service to Customers
EXPERIENCE AND KNOWLEDGE REQUIRED
Education:
Bachelor degree/Advanced diploma in Banking, Economics, commerce,
Business Administration, Marketing, Finance or Accounting from any
recognized University or equivalent.
Experience:
At least 1-3 years of relevant Banking experience
Working knowledge of Equinox Functionality
The position will attract a competitive salary package, which include benefits. Applicants are invited
to submit their resume (indicating the position title and the location in the subject heading) via email
to: recruitment@tpbbank.co.tz Applications via other methods will not be considered.
Applicants need to submit only the Curriculum Vitae (CV) and the letter of applications starting the
job advertised and the location. Other credentials will have to be submitted during the interview
for authentic check and other administrative measures and should not in any way be attached
during application.
TPB Bank PLC has a strong commitment to environmental, health and safety management. Late
applications will not be considered. Short listed candidates may be subjected to any of the
following:security clearance; a competency assessment; physical capability assessment and
reference checking.
AVOID SCAMS: NEVER pay to have your CV / Application pushed forward.
Any job vacancy requesting payment for any reason is a SCAM. If you are requested to make a
payment for any reason, please use the Whistle blower policy of the Bank, or call 0222162940 to
report the scam. You also don’t need to know one in TPB BANK PLC to be employed. TPB BANK PLC is
merit based institution and to achieve this vision, it always go for the best.
Please forward your applications before 27th March 2018
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